As of now, Etisalat does not allow the transfer of CUG (Closed User Group) balance between group members. The CUG service is designed for discounted local calls and SMS within the group, but it doesn’t support the transfer of balance between members, similar to how some prepaid plans allow balance transfer between users.
What You Can Do with CUG Service
- Make Local Calls: CUG balance allows you to make discounted calls within the group.
- Send SMS: You can send discounted SMS to other CUG group members.
However, balance transfers are typically available in regular prepaid services and are managed separately from CUG-specific features.
Alternative Options
If you’re looking to share credit with someone else on Etisalat (outside the CUG group), you can use the Pasaload feature to transfer credit to another Etisalat number.
Pasaload Process:
- USSD Code: Dial
*100*recipient_number*amount#to transfer credit. - SMS: Send
PASALOAD recipient_number amountto 1010. - Etisalat App: Use the Etisalat UAE app to send credit to another number.
For sharing balance or credit within the CUG group, you would need to rely on individual balances rather than transferring group-specific benefits.
Conclusion
Currently, balance transfer within Etisalat’s CUG service is not supported. If you need to share credit or balance, consider using Etisalat’s Pasaload service. For any further inquiries about Etisalat services, you can contact Etisalat customer service for assistance.
Let me know if you’d like further details on how to use Etisalat services!