Al Fardan Salary Card is a convenient payroll solution that allows employees to receive their salaries safely and efficiently. If you have recently received your Al Fardan Salary Card and need to activate it, this guide will walk you through the entire process step by step.
Why Do You Need to Activate Your Al Fardan Salary Card?
Before using your Al Fardan Salary Card for transactions, withdrawals, or payments, you must activate it. Without activation, the card remains inactive, and you won’t be able to access your funds.
Step 1: Complete KYC Verification at Al Fardan Exchange
Before activating your Al Fardan Salary Card, you need to complete your Know Your Customer (KYC) verification. Follow these steps:
- Visit any Al Fardan Exchange branch in your area.
- Bring your Emirates ID (or any valid identification document).
- Request KYC update from the staff.
- Once your KYC is updated, your card will be eligible for activation.
🔹 Note: Without KYC verification, your card will not be activated.
Step 2: Choose Your Preferred Activation Method
There are two methods to activate your Al Fardan Salary Card:
- Activation via SMS
- Activation via Al Fardan Mobile App (AlfaPay)
Method 1: Activate Al Fardan Salary Card via SMS
If you prefer a quick and easy method, you can activate your card using SMS.
Follow these steps:
- Open the Messaging App on your registered mobile number.
- Type the following SMS:
ACT,Last 4 digits of your card number,Your desired PIN📌 Example:ACT,1234,5678 - Send this message to 2923.
- You will receive a confirmation SMS indicating that your salary card is now activated.
🔹 Important Notes:
- The last four digits of your card number are printed on the back of your card.
- Your registered mobile number (the number where you receive salary notifications) must be used to send the activation SMS.
Method 2: Activate Al Fardan Salary Card via Mobile App (AlfaPay)
Another way to activate your card is through the AlfaPay mobile application.
Follow these steps:
- Download and Install the AlfaPay App
- Android Users: Google Play Store
- iPhone Users: Apple App Store
- Sign Up or Log In
- If you are a new user, sign up using your registered mobile number.
- Existing users can log in directly.
- Navigate to the “Cards” Section
- Once logged in, find the “Cards” option on the home screen.
- Click on it to see your Al Fardan Salary Card details.
- Activate Your Card
- Click the “Activate” button.
- Enter your Date of Birth for verification.
- Check the box to agree to the terms and conditions.
- Click Proceed.
- Verify with OTP
- An OTP (One-Time Password) will be sent to your registered mobile number.
- Enter the OTP in the app to continue.
- Set Up Your PIN
- Create a 4-digit PIN for your card.
- Re-enter the PIN for confirmation.
- Success! Your Al Fardan Salary Card is Now Activated
- You will receive a confirmation message indicating that your card has been successfully activated.
Troubleshooting Common Issues
If you face any problems while activating your Al Fardan Salary Card, check the following:
🔸 KYC Not Updated: Ensure your KYC is verified at an Al Fardan Exchange branch. Without this, your card won’t activate.
🔸 Incorrect SMS Format: Double-check the SMS format (ACT,Last 4 digits,PIN).
🔸 Using a Non-Registered Mobile Number: Ensure you are sending the SMS from the same mobile number registered with your salary card.
🔸 No OTP Received: If you did not receive an OTP, wait for a few minutes or try resending it.
🔸 App Not Working: Ensure that your AlfaPay app is updated to the latest version from the App Store or Play Store.
Final Thoughts
Activating your Al Fardan Salary Card is a simple process that can be done via SMS or the AlfaPay mobile app. Make sure your KYC is updated before attempting activation. Once activated, you can use your card for ATM withdrawals, online payments, and salary transactions with ease.
If you need further assistance, you can visit the nearest Al Fardan Exchange branch or contact their customer support.