Can Cug Minutes Be Used For Making International Calls​

The CUG (Closed User Group) service provided by Etisalat is primarily designed for making local calls and sending SMS at discounted rates within the group. However, CUG minutes typically cannot be used for making international calls. The service is intended to reduce communication costs for users within the same group, making it ideal for businesses or families who need to stay connected locally.

Can CUG be Used for International Calls?

As of the current policies, CUG minutes are only applicable for local calls between members of the same CUG group. International calls, on the other hand, are charged at regular rates or as per the specific international calling plans you have with Etisalat. To make international calls at discounted rates, Etisalat offers separate services, such as:

• International Calling Packs: These packs are designed to offer cheaper rates for international calls, but they are different from the CUG service.
• Calling Cards: You can use Etisalat’s international calling cards to make cheaper international calls.

What Can You Do to Make International Calls at Lower Rates?

If you’re looking for cheaper rates for international calls, consider these options:

1. Etisalat International Calling Packs: Subscribe to one of Etisalat’s international calling plans that offer discounted rates for calls to specific countries.
2. Etisalat WorldConnect: This service offers a variety of international calling packages and rates based on your destination.
3. VoIP Services: Use apps like WhatsApp, Skype, or other VoIP services that provide cheaper calling rates, provided you have an internet connection.

While CUG minutes are a great way to save on local communication costs within the group, they cannot be used for international calls. For international communication, you’ll need to explore Etisalat’s international calling plans or other alternatives for cheaper rates.

If you need assistance with finding the best international calling option with Etisalat, feel free to contact customer support for personalized recommendations!