How to Get a Personalized NOL Card in Dubai

Wondering how to get a personalized NOL card in Dubai? You’re not alone. Getting around Dubai on public transport can be a breeze with the right NOL card in your pocket. But if you want to make the most out of your trips—you know, higher top-up limits, rewards, and a backup in case your card goes MIA—then a personalized NOL card is the way to go.

Here’s how to get your own personalized NOL card and make Dubai travel smoother than ever.

What Is a Personalized NOL Card?

A Personalized NOL Card

A personalized NOL card is just like a regular NOL card, but better. It’s a customized version of your travel card that comes with extra benefits:

  • Higher top-up limits — you can add up to AED 5,000.
  • Recoverable balance if the card gets lost or stolen.
  • Discounts for students, senior citizens, and free travel for People of Determination.

Plus, you can even personalize a Silver or Gold NOL card to make it yours.


How to Apply for a Personalized NOL Card

Applying  for a Personalized NOL Card on the laptop

There’s no big secret here. Just a few simple steps, and you’ll have your personalized NOL card in no time. Here’s how:

Application Methods

You can apply for a personalized NOL card in three ways:

  1. RTA Website: This is probably the easiest option. You’ll need an Emirates ID and a recent photo.
  2. NOL Pay Mobile App: Download the app, sign up, and follow the steps.
  3. RTA Customer Service Centers: If you prefer doing things in person, you can go to an RTA office.

Step-by-Step Process

  1. Choose the Card Type: You can go for a brand-new blue personal card or personalize an existing silver or gold NOL card.
  2. Select Your Travel Class and Category:
    • Travel Class: Regular or Gold (for those comfy metro seats).
    • Category: Are you a regular rider, student, senior citizen, or part of People of Determination?
  3. Pick a Design: Want something unique? Go ahead and pick a special design, but it’ll cost you an extra AED 30.
  4. Provide Your Details: Enter details that match your Emirates ID, including uploading a recent personal photo (JPG format, under 2MB).
  5. Submit Documents:
    • Emirates ID Copy
    • Recent Personal Photo (White background is a must)
    • Category Documents (For students or People of Determination)
  6. Pay the Fee: You’ll need to pay AED 30 for personalizing the card and any additional costs for special designs. You can pay online or at the center.
  7. Wait for Delivery: Once approved, your card will be delivered to you in 4 business days.

Once you submit your application, you’ll get a reference number to track the progress. The RTA will take up to four days to process it.

What Are the Benefits of Personalized NOL Card

Benefits of Personalized NOL Card

Dubai is all about making life easier, and a personalized NOL card does just that. Here’s why people are upgrading:

  • Protect Your Balance: If your NOL card gets lost, your money is safe. Just report it, and your balance will be protected.
  • Higher Limits: With a regular NOL card, you can only top up to AED 1,000. A personalized NOL card lets you add up to AED 5,000.
  • Perks and Discounts: Students, seniors, and People of Determination get special discounts — 50% off for students and seniors, and free travel for People of Determination.
  • Double Points: Use a personalized NOL card to earn 1 point for every AED 1 you spend, instead of 1 point for every AED 2 with an unregistered card.

Basically, if you’re using public transport in Dubai, getting these extras is worth it with almost no extra effort.

How Much is Personalized NOL Card: Cost & Fees

  • Application Fee: The fee to apply is DH50.
  • Card Design: Special designs cost an extra AED 30.
  • Top-Up Amount: Once you get your card, you can top it up to AED 5,000.

No hidden charges here. Just make sure you have the right documents and fill out the application form correctly.


Types of Personalized NOL Cards

Types of Personalized NOL Cards

Blue NOL Card – This one’s for people who want all the benefits of personalization without too much hassle. It’s affordable and does the job for anyone using Dubai’s metro and buses regularly.

Gold NOL Card – Want those cushier seats in the Gold Class cabins? Go for the personalized Gold NOL card. It costs a bit more, but it’s totally worth it if you like a bit of luxury in your daily commute.

Silver or Gold NOL – Already have a regular NOL card and want to add personalization? You can personalize your existing silver or gold card.

How to Top Up Your Personalized NOL Card

You can top up your card in a few easy ways:

  • NOL Pay App: Top-up anytime, anywhere.
  • RTA Website: Log in, enter your card details, and add money.
  • Metro Stations: Use the ticketing office at any Dubai metro station.

With your personalized NOL card, you can top up a higher amount, which is perfect if you use public transportation often.


FAQs: Everything You Need to Know About Personalized NOL Cards

Q: What documents are needed to apply for a personalized NOL card?

A: You need a recent personal photo with a white background, a valid Emirates ID, and any extra documents if you’re applying for student or senior discounts.

Q: Can I get a discount if I’m a student or senior citizen?

A: Yes! Students and senior citizens get 50% off public transportation fares. People of Determination can travel for free.

Q: How long does it take to receive my personalized NOL card?

A: Usually, it takes up to four days for the RTA to process your application and deliver the card.

Q: Where can I apply for a personalized NOL card in Dubai?

A: You can apply through the RTA website, NOL Pay app, or at RTA customer service centers.


Wrapping It Up

A personalized NOL card in Dubai isn’t just nice to have; it’s a must-have if you regularly use Dubai’s public transport. It gives you more perks, higher limits, and even balance protection—things a regular NOL card just doesn’t offer.

Ready to get yours? Head to the RTA website or download the NOL Pay app and get started.

Your personalized NOL card will make commuting in Dubai easier, smarter, and a whole lot better.

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