How to Recharge NOL Card

The NOL card is an essential tool for navigating Dubai’s public transportation system, offering seamless access to the metro, buses, trams, and water buses. It is also important to keep your NOL card recharged in order to facilitate your travel seamlessly. The following guide will provide information on how to recharge NOL card using online and offline methods.

1. Online Recharge via RTA Website

The Roads and Transport Authority (RTA) provides an online platform for NOL card top-ups:

• Steps:
  • Visit the RTA NOL top-up page.
  • Enter your NOL tag ID and email address.
  • Select the desired recharge amount.
  • Complete the payment using a credit or debit card.
• Activation: After recharging, the balance will be updated within 45 minutes to 4 hours. To activate the new balance, use your NOL card at any metro gate, online parking meter, or solar-powered top-up machine. RTA

2. Mobile Applications

For on-the-go convenience, RTA offers mobile apps compatible with NFC-enabled smartphones:

• NOL Pay App:
  • Download the app from the Google Play Store or Apple App Store.
  • Log in or create an account.
  • Select “Top Up NOL Card.”
  • Place your NOL card on the back of your smartphone to read the card data.
  • Enter the top-up amount and proceed with payment.
  • Hold the card against your phone again to complete the process.
• S’hail App:
  • Download the app from your device’s app store.
  • Register or log in.
  • Navigate to the NOL card section and select “Top Up.”
  • Add your NOL card by tapping the “+” icon.
  • Choose the recharge amount and complete the payment.

3. Ticket Vending Machines (TVMs)

Located at all metro stations, TVMs offer a straightforward method to recharge:

• Steps:
  • Approach a TVM and tap your NOL card on the reader.
  • Select the “Top Up” option.
  • Enter the desired amount.
  • Complete the payment using cash or card.
  • Wait for the machine to process and confirm the recharge.

4. Ticket Office Machines

For personalized assistance:

• Steps:
  • Visit a ticket office at any metro station.
  • Present your NOL card to the staff.
  • Specify the top-up amount.
  • Make the payment via cash or card.
  • The staff will process the recharge, and your card will be updated immediately.

5. Solar-Powered Machines at Bus Stops

Certain bus stops are equipped with solar-powered top-up machines:

• Steps:
  • Locate a solar-powered machine at select bus stops.
  • Tap your NOL card on the card reader.
  • Choose the “Top Up” option.
  • Enter the desired amount.
  • Insert cash to complete the payment.
  • The machine will process the recharge, updating your card balance.

6. In-Store Recharge

Several retail outlets across Dubai offer NOL card top-up services:

• Locations:
  • ZOOM stores.
  • ENOC/EPPCO petrol stations.
  • Various supermarkets and authorized agents.
• Steps:
  • Visit any participating store.
  • Approach the cashier and request a NOL card top-up.
  • Provide your NOL card and specify the amount.
  • Make the payment in cash or card.
  • The cashier will process the recharge, and your card will be updated instantly.

7. Mahboub Chatbot

RTA’s virtual assistant, Mahboub, facilitates NOL card top-ups:

• Steps:
  • Access the Mahboub chatbot via the RTA website, RTA Dubai app, or S’hail app.
  • Initiate a chat and provide your contact information.
  • Type “Top Up NOL Card” and click “Apply Now.”
  • Enter your NOL tag ID.
  • Select the recharge amount (ranging from AED 30 to AED 150).
  • Complete the payment using DubaiPay.
  • Your balance will be updated and ready for use at metro stations or parking areas.

8. Careem App

The ride-hailing app Careem also offers NOL card top-up services:

• Steps:
  • Open the Careem app and navigate to the “Bills and Recharge” section.
  • Select “NOL Card” and enter your card details.
  • Choose the top-up amount.
  • Complete the payment using your preferred method.
  • Your NOL card balance will be updated accordingly.

Minimum and Maximum Top-Up Amounts

• Minimum: AED 30.
• Maximum: AED 150.

Conclusion

Having a charged NOL card will ensure seamless travel experience all over Dubai. There are many ways to top-up a card, so you can make sure your card always has sufficient credit to cover your transit expenses. Whether through mobile applications and e-portals or in-person at the various top-up points, the NOL card has been made easy and accessible to reload by the RTA. Ensure to always check the official RTA website for more information and latest updates.

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