When choosing an auto service company in Dubai, drivers face some challenges, for instance, a vast number of companies, luxury vehicles, a wide diversity of services and prices, climate challenges, etc. Choosing the exemplary service to save your car and money is essential. The article will help you clarify common mistakes while choosing such a company and give some tips to avoid possible lapses.
Research and Choice Mistakes
- Price. Dubai drivers often seek the cheapest prices for services their car needs. In such cases, the chances for repeated repair are much higher. Low prices give no guarantee of good service. We advise you to do some research first: original or analogue components are applied, as stated in the contract, the number of working hours, etc. Before using the cheapest service, you need to realize all the possible risks.
- Neglecting online ratings. Google the service you will address first, read feedback, and note the repeated requests, if any. For example, read comments about the best car wrapping service in Dubai and afterwards book an appointment to improve or fix your vehicle, ensuring you’ll get the best service in Dubai. Never rely on the opinion of just one friend. It all depends on the severity of the car problem, the individual’s subjective impressions, and the time since repair.
- Universal garages and specialists. For each vehicle, specific equipment is required for each problem. A car paint box to repair vehicle coatings; a dry clean room for car wrapping, which is so popular in the whole UAE; a car lift to examine and repair the vehicle’s chassis; and diagnostic tools to check the car for errors, make adaptations, coding, replace damaged control units, etc. Furthermore, different professionals are needed to cover each aspect. Choose a service company with equipment and concrete specialists that can solve your problem. Because with one specialist covering all the car issues, the level of service provided is reduced significantly.
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Agreement and Communication Mistakes
- No written agreement.
Always ensure you have a written document, as oral communication may easily be ignored, and verbal agreements may be broken. Ask to write down the real amount of working hours, all the car accessories, and the repair parts needed. Discuss and include possible price changes in the contract.
- Ignoring the influence of the climate in Dubai.
Service companies should always consider Dubai’s hot climate, because it affects the car’s functioning. Using paints, films, liquids, and oils resistant to high temperatures is a must. Ensure that specialists use details and materials suitable for the Emirate’s climate, high temperatures, and driving on sand.
- No RTA licence.
Check if the service company you are addressing has a licence for specific works given by the Roads and Transport Authority. Certain certificates are vital for a technical inspection or when selling the car.
- Not clarifying the warranty details.
Clarify the warranty period. For instance, it may be from 3 to 6 months for service, 1 or 2 years for repair parts. Inquire about what exactly is covered by the guarantee if the issue reoccurs.
- Language barrier.
Foreigners are frequent clients of service companies in Dubai; thus, the language barrier is a real problem. Do not hesitate to ask for clarification if you do not understand something, to avoid conflicts and misunderstandings. Car specialists who provide good services are interested in doing their jobs well. So, make sure you both get exactly what you need.
Considering everything and following the tips provided here, you will easily save money, avoid conflicts and wasting time, while choosing the best professional car service company in Dubai and the specialist to fulfil all your requirements.
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